Data Correction / Takedown Requests

This page tells you how to request correction or removal of a specific piece of information displayed on the Services, and what FLREMA can and cannot do in response.

1. What FLREMA displays, and where it comes from

FLREMA aggregates public-record data from county property appraisers, federal sources (FEMA, U.S. Census Geocoder), and the Florida DBPR licensee directory. See Data Sources for the full list. We are a downstream user of public records, not the source of record. Corrections to the underlying public record must be made with the issuing agency; we can only correct what we display.

2. Common request types and how we handle them

2.1 "The data about my property is wrong"

If a property characteristic (owner name, address, beds, baths, year built, sales history, etc.) displayed by FLREMA differs from what the county property appraiser's own records show, we will investigate and correct our display within a reasonable time (typically within 10 business days of receiving the request).

If the underlying county record itself is wrong, you will also need to contact the county property appraiser to correct the source record. We can pause our display of the parcel pending source-record correction if you provide reasonable evidence the underlying record is being corrected.

2.2 "My personal contact information is exposed"

FLREMA does not publish member email addresses or personal contact info beyond what each member chooses to display on their profile. Owner names and mailing addresses on parcel detail views are public records under Fla. Stat. ch. 119 and are republished from the issuing county.

Florida law provides specific opt-out and confidentiality programs for certain protected categories (e.g., Fla. Stat. § 119.071 exemptions for sworn law-enforcement officers, judges, prosecutors, victims of stalking or domestic violence, etc.). If you qualify for one of those programs and the underlying county records have been properly redacted but FLREMA is still showing your information, please notify us and we will redact our display within a reasonable time.

2.3 "An AI-generated piece of content about my property is wrong or harmful"

AI-generated content displayed by the Services is generated by members for their own marketing purposes. Members are responsible for verifying the content before publication. If a member has published AI-generated content about your property that you believe is wrong or harmful, we will work with you to remove our cached copy and to identify the member if doing so is consistent with our Privacy Policy and applicable law. Disputes about the content itself are typically between you and the member.

2.4 "A member is misusing my copyrighted work" (DMCA)

See our DMCA Notices page for the takedown process required by 17 U.S.C. § 512.

2.5 "A member is misusing my trademark"

Send a written notice to info@flrema.org with: (i) identification of the trademark; (ii) the URL or specific location where the alleged misuse is displayed; (iii) a description of how the use is unauthorized; (iv) your contact information; and (v) a good-faith statement that the use is unauthorized. We will investigate and respond.

3. How to submit a request

Send an email to info@flrema.org with subject line beginning "Data Correction Request:" (or "Takedown Request:" for non-correction takedowns). Include:

• The specific URL, page, or data element you're requesting be corrected or removed;
• What the correct information is (if you're requesting a correction) or why the information should be removed;
• Your relationship to the data (property owner, member, copyright holder, etc.);
• Your contact information for follow-up.

For property-owner requests, please include some verification of your interest in the parcel (a copy of a deed, tax bill, or other documentation reasonably establishing your ownership). We do not require this to investigate, but it helps us prioritize.

4. What FLREMA cannot do

• We cannot correct the underlying public record at a county property appraiser or any other source agency. You must contact the source agency for that.
• We cannot remove information that has already been pulled into a member's AI-generated content, exported, screenshotted, or otherwise circulated outside the Services.
• We cannot guarantee that data from a source operator will not return in a future fresh pull from that source. If the underlying source still shows the disputed data, our cache will eventually re-pull it.
• We are not able to provide legal advice about your rights with respect to the disputed data.

5. Bad-faith or abusive requests

Requests that are facially frivolous, harassing, or made in bad faith (including attempts to suppress true public-record information about transactions, ownership, or licensure) will be declined. Where applicable law authorizes recovery of attorneys' fees for bad-faith takedown demands (e.g., 17 U.S.C. § 512(f) for fraudulent DMCA notices), FLREMA reserves all rights.

6. Response time

We typically acknowledge requests within 3 business days and resolve within 10 business days. Complex requests, requests involving third parties, or requests requiring source-operator coordination may take longer. We will keep you informed.